Terms and Conditions

Elite Earth Travel is an ethical tour and trekking agency based in Lalitpur, Nepal, dedicated to sustainable tourism. We focus on minimizing harm to animals, the environment, and local communities while promoting conservation, wildlife protection, and cultural exchange. Our eco-friendly approach encourages responsible travel by supporting local businesses, engaging in nature-based activities, and fostering authentic cultural experiences. Our goal is to create meaningful journeys that preserve Nepal’s natural and cultural heritage for future generations.

We kindly request our clients and partners to consider the followings:
 

1. Our Office is located in Thadodhunga, Jhamsikhel, Nepal.
2. We do not have any branch office, but we work as local partner on behalf of our travel partners around the world.
3. All the services will be provided as per the written confirmation and consent as finalized in the itinerary at the time of booking.
4. Scan passport copy is must with 6 months of validity from the time of arrival.
5. We need scan valid passport copy and scan passport size photo at the time of bookings. 
6. We might use photographs of your trip for only marketing and publicity propose after getting your written consent.
7. Our clients are obliged to follow the rules of respective country, city and respect the local people and culture.
8. We do not take any responsibility of illegal activities of our clients by the law of respective country. 
9. We keep the full right to change our ‘Terms and Conditions’ and immediately come into effect from the day of we update in our ‘Terms and Conditions’ Section.

Advance Payment:

1. We request our clients and partners to send money on our Official Bank Accounts except specified any situation.
2. All the Wire/Bank Transfer charges must be bear by the senders.
3. There will be Extra 4% Bank Charges for any kind of Card Payment (Visa, Master and American Express).
4. 20% Advance of total trip amount is required to confirm the trip which is Non-Refundable, and rest of the full amount should be paid at least before 300 days of travel. If your trip is within 30 days, you should pay the total amount to confirm the trip. If there shall be any exception, we will send you the written condition for any specified case other than mentioned.  

Cancellation and Refund:

1. Before 30 days of travel date, 20% advance payment made is nonrefundable and applies as Cancellation Charge.
2. There will be 50% Cancellations Charge of total trip cost for cancellations made before 15 days of the trip date. 

      Note: If there is any special case, we will notify you at the time of booking.
 
Unused Services:
 

1. There won’t be any refund for any kind of unused services once the trip starts.

Risks and Liabilities:
 

1. Elite Earth Pvt. Ltd is not responsible for any cost may arise of change in Government policies, natural calamities, fuel price hike, road blockade, flight cancellation or delay, floods, political situation, sickness, avalanches and other factors which are beyond of our control. 

Our Commitments:
 

1. We ensure our best of the best personalized services and take care of our clients by priority.
2. Our Crew Members are fully Insured (Insurance) for trekking, peak climbing, mountaineering and other Adventure Activities. 
3. If there will be any special case, we will notify our clients at the time of booking.